Terms & Condition

Last Updated: 1 December, 2024

Welcome to Paymentum! These Terms and Conditions ("Terms") govern your use of the Paymentum website, services, and products. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

1. Definitions

"We", "Us", "Our" Refers to Paymentum, the company offering payments and printing services.

"You", "User", "Customer" Refers to individuals or entities using our website, services, or products.

"Services": Refers to the payment processing and printing services provided by Paymentum.

"Website": Refers to Paymentum's online platform available at [Insert Website URL].

2. Eligibility

By using our services, you represent that you are at least 18 years old, or that you have the legal
authority to enter into these Terms on behalf of a company or other legal entity.

3. Service Overview

Paymentum provides the following services:

Payment Processing: Facilitating secure and efficient payment transactions.

Printing Services: Professional printing of documents and other content as requested by users.

All services are subject to the following conditions and disclaimers.

4. Account Registration

In order to use certain features of our services, you may be required to create an account. By creating an
account, you agree to:

Provide accurate, current, and complete information.

Maintain and promptly update your account details.

Safeguard your account login credentials.

Be responsible for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we suspect any breach of these Terms.

5. Pricing and Payment

The Service and its content, including but not limited to text, graphics, logos, images, and software, are the property of Cloze or its licensors and are protected by intellectual property laws. You agree not to use, copy, reproduce, modify, distribute, or create derivative works based on the Service without Cloze’s prior written consent.

Service Fees: Fees for services will be provided at the time of order. All prices are subject to change at our discretion.

Payment Terms: All payments are due at the time of purchase or as otherwise specified. Payment methods accepted include credit cards, debit cards, and checks.

Late Payments: If payment is not received on time, we reserve the right to suspend or cancel your services.

6. Printing Services and Content Submission

File Submission: You are responsible for the content you submit for printing. Files must comply with our file submission guidelines, including format, size, and resolution.

Content Responsibility: You warrant that you own or have the right to use all content submitted for printing. You must ensure that your content does not infringe on any third-party rights, including copyrights or trademarks, and that it does not contain offensive, harmful, or unlawful materials.

Order Accuracy: It is your responsibility to review your order details, including the document content, printing preferences, and quantity, before submitting your order.

Order Fulfillment: We will make reasonable efforts to fulfill your order according to your specifications. However, we are not responsible for errors in the submitted content or formatting issues related to file submissions.

7. Delivery and Shipping

Delivery: We offer delivery and shipping options for completed printed products. The estimated delivery time will be provided at checkout. While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances.

Shipping Costs: Shipping fees will be calculated at checkout and applicable fees that are the responsibility of the customer will be communicated at the time of sale.

Risk of Loss: Title and risk of loss for printed materials pass to you upon delivery of the items to the carrier.

8. Refunds and Cancellations

Cancellations: Orders for payment services can be canceled based on the terms listed in the merchant processing agreement (MPA). Early termination fees may apply and will be specified in the MPA. Orders for printing services can be canceled before printing files have been shared with fulfillment. Once printing has started, or file sharing with fulfillment is initiated, orders cannot be canceled.

Refunds: Refunds or reprints will be issued at our discretion, provided you notify us of the issue or defect within 7 days of receipt. We do not offer refunds for user errors in file submission or payment errors due to incorrect information provided by the user.

9. Intellectual Property

Ownership: All content, trademarks, logos, and intellectual property found on our website or through our services are owned by Paymentum or licensed to us. You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for personal or business purposes.

Restrictions: You may not copy, distribute, modify, or create derivative works from our content without our express written permission.

10. User Conduct

By using our services, you agree not to:

Use our services for any illegal or unauthorized purposes.

Submit false, inaccurate, or misleading information.

Distribute malware, viruses, or harmful code.

Interfere with or disrupt our website or services.

Engage in any activity that could harm the reputation or functioning of Paymentum.

11. Limitation of Liability

To the fullest extent permitted by law:

Disclaimer of Warranties: Paymentum provides its services "as is" and makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: In no event will Paymentum, its affiliates, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to lost profits, loss of data, or business interruption.

Indemnification: You agree to indemnify and hold harmless Paymentum from any claims, losses, liabilities, damages, or expenses arising out of your breach of these Terms or misuse of our services.

12. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to violation of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

14. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Paymentum, LLC

106 Mission Court, Suite 106, Franklin TN 37067
joel@paymentum.net
615-922-6000

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